edge_ticket_snoozes


Description

Stores a particular user’s decision to Snooze a particular ticket until a date of their choosing

Columns

Column Type Children Parents Comments
id int8
company_id int8

The company to which this record belongs. @example 1

ticket_id int8

The ticket to which this record belongs. @example 42

profile_id int8

The profile for the user to which this record belongs; optional but very strongly recommended; wake-up notifications cannot be sent if this is absent.n @example 24

awakens_at timestamp

Midnight in user’s timezone of the day on or after which the ticket is no longer snoozed. @example ‘2025-01-01T00:00:00Z’

created_at timestamp
updated_at timestamp
awakens_at_in_company_tz timestamp
created_at_in_company_tz timestamp
updated_at_in_company_tz timestamp
company_timezone varchar

The company timezone. E.g. Australia/Brisbane.

Indexes

Constraint Name Type Sort Column(s)
edge_ticket_snoozes_pkey Primary key Asc id
idx_edge_ticket_snoozes_company_id Performance Asc company_id
idx_edge_ticket_snoozes_profile_id Performance Asc profile_id
idx_edge_ticket_snoozes_ticket_id Performance Asc ticket_id

Relationships